Privacy Policy

Effective From: January 2024This privacy policy (the "Privacy Policy") is an integral part of the terms of use and both documents should be read together.Mylo AI ("MYLO AI", "Us", "We", or "Our") operates the application Mylo AI and the service provided by the Application (the "Service" or "Application").MYLO AI respects the privacy of its users. To improve the protection of the Users, MYLO AI publishes this Privacy Policy regarding how MYLO AI collects Your information from Your use of the Service.The processing and collection of personal data is governed by the General Data Protection Regulation (the “GDPR”) and the California Consumer Privacy Act ("CCPA"), and whenever you’ll provide MYLO AI such information, MYLO AI will only use your information in line with all applicable data protection laws, including the GDPR and the CCPA. At all times You are in control of Your information, and You can withdraw Your consent to provide Your information to MYLO AI.The data controller of the Service is MYLO AI LTD, C.N. 516908761, which is the entity which decides how Your personal information is processed and for what purposes as detailed in the Privacy Policy.

General

During Your use of the Service, MYLO AI will collect Your following information with accordance to Your consent which may be withdrew at any time:Contact Details you may provide us such as email address, name and phone number;Personal preferences for matchmaking purposes (e.g. desired height and age of potential partner);Personal information such as height, age, religious and gender;App permissions for accessing information stored on Your device (e.g. camera, contact list, gallery, etc.); non-personal information including device data such as mobile identifiers, carrier network information, the mobile website or mobile app used;any other data which will be detailed by MYLO AI, if applicable

Child Safety Standards – Mylo AI Dating - Meet & Chat

These Child Safety Standards apply to the app “Mylo AI Dating - Meet & Chat” (the “App”) as listed on Google Play. We comply with Google Play’s Child Safety Standards and all applicable child protection laws and regulations.1. Zero tolerance for Child Sexual Abuse and Exploitation (CSAE)
Mylo AI Dating - Meet & Chat has zero tolerance for any form of Child Sexual Abuse and Exploitation (CSAE). We explicitly prohibit:Any Child Sexual Abuse Material (CSAM)Any sexual, romantic, or exploitative content involving minorsGrooming, solicitation, or attempts to contact minors for sexual purposesImpersonation of minors or misrepresenting age to interact with minorsAny account engaged in CSAE or related behavior will be immediately suspended or permanently banned, and all offending content will be removed.2. Adults-only platform (18+)
The App is strictly for adults 18 years of age or older.Users must be at least 18 to create an account or use the App.Any content involving minors, or suggesting that a user is under 18, is strictly prohibited and may result in content removal and account termination.3. Handling CSAM and CSAE reports
When we obtain actual knowledge or credible reports of CSAM or CSAE on our platform, we will:Immediately remove the content from our services;Suspend or permanently ban the responsible accounts; andReport confirmed CSAM to the appropriate child protection authority (such as the National Center for Missing & Exploited Children (NCMEC) or the relevant regional authority), in accordance with applicable laws and regulations.We fully cooperate with law enforcement and child protection authorities where required.4. In-app reporting and user feedback
Mylo AI Dating - Meet & Chat provides an in-app mechanism for users to report profiles, messages, photos, or other content that may involve CSAE, CSAM, or child safety concerns.
Users can also contact us through our in-app support / feedback tools to report any suspicious or harmful behavior.5. Monitoring, moderation, and enforcement
We use a combination of automated tools and human review to detect violations of these Child Safety Standards, including:Reviewing reported content and accounts;Taking enforcement actions (warnings, temporary suspensions, permanent bans); andUpdating our procedures in line with legal and industry best practices.6. Compliance with child safety laws
Mylo AI Dating - Meet & Chat complies with all applicable child safety and child protection laws and regulations in the countries where we operate. This includes maintaining procedures to report confirmed CSAM to the appropriate child protection authority and responding promptly to lawful requests from law enforcement agencies.7. Child safety point of contact
We provide a dedicated point of contact for urgent child safety and CSAE issues:Child safety contact email: cs@mylo.datingThis contact is designated to receive notices about CSAE content, coordinate our enforcement and review processes, and take appropriate action.

Your Rights Regarding Your Personal Information

Under the GDPR and subject to different exemptions, You have the following rights:To access Your personal data and receive a copy of Your personal data upon Your request;To rectify, erase or restrict Your information upon Your request (right to be forgotten);To object to the processing of Your information;To request that MYLO AI will provide the You with Your personal information and, if possible, to transmit Your data directly to another data controller (right to data portability).To withdraw Your consent to processing and the processing at any time;No fees are required for exercising any of the above rights. However and subject to the GDPR, MYLO AI may charge You a reasonable fee including administration fees if Your request is repetitive or excessive or demands MYLO AI to bear excessive and/or expensive efforts.To exercise your rights, please contact MYLO AI’s Data Protection Officer at the following contact details: MYLO AI LTD2 HapalmachRamat HashraonIsraelEmail: cs@mylo.dating

Database and Use of Information

All collected information as stated above is stored in MYLO AI’s database. With accordance to Your consent, MYLO AI warrants to use such information for the following purposes:Enabling convenient and efficient use;Improve and enrich existing services and content;Modify and/or remove existing services and content;Perform research and provide statistic information to third parties, including advertisers (in such case, the provided information will not identify You);Enforce MYLO AI's terms and conditions;Contacting Users who provided their details via the Application;Collecting payments;Any other purpose detailed in the terms of use and this Privacy Policy.Information You decide to provide MYLO AI is collected and used because MYLO AI has a legitimate business interest for Your personal data to be used for the above purposes. This enables MYLO AI to send You relevant and personalized content designed to improve Your use of the Service. You have the right to object to this by contacting MYLO AI via email: cs@mylo.dating Please note that if you refuse, this may affect MYLO AI’s ability to send personalized content to You.Please note that some of the information You will be requested to provide is necessary for providing You the Services. Therefore Your refusal to provide some information may result in You not receiving the Services since MYLO AI will not be practically able to provide you the Services.MYLO AI may receive Your information from third parties which MYLO AI cooperates with (e.g. business partners, professional advisors, service providers, etc.) and MYLO AI may receive Your information from them.

Transferring Information to Third Parties

Subject to Your consent, MYLO AI will transfer and/or share Your information in the following events and circumstances and, when applicable, will give you reasonable notice upon doing so:When You have permitted MYLO AI to transfer and/or share Your information;When You violate the terms of use of the Application or act illegally;To collect Your debt to MYLO AI through a third party specializing in collecting debts including law offices;To enforce the Terms or other agreements or policies;In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from law enforcement or other government agency;To establish or exercise MYLO AI's legal rights;To defend against legal claims; or as otherwise required by law. In such cases, MYLO AI may raise or waive any legal objection or right available to MYLO AI, in MYLO AI's sole discretion;When MYLO AI believes disclosure is appropriate in connection with efforts to investigate, prevent, report or take other action regarding illegal activity, suspected fraud or other wrongdoing;To protect and defend the rights, property or safety of MYLO AI, its Users, employees or others;In connection with a substantial corporate transaction, such as the sale of MYLO AI's business, a divestiture, merger, consolidation, or asset sale, or in the event of insolvency.With accordance to the CCPA, We do not share, sell, disclose or commercialize your information unless explicitly mentioned otherwise.

Third-Parties

There are several places in the Service where You may click on a link to access other websites that do not operate under this Privacy Policy and are not related to MYLO AI including, but not only, links leading to third party websites. These links may independently solicit and collect information, including personal information, from You and, in some instances, provide MYLO AI with information about Your activities on those links.Every third party such as detailed above may have its own privacy policy describing its use of personal information, and such policy will regulate the use, handling and disclosure of such personal information of the User. Should You require additional information regarding any privacy policy of third parties, MYLO AI recommends that You visit these third-party Services and read their privacy policies.Your information will be handled and used by MYLO AI’s trusted third parties including the following recipients in order to provide services provided by MYLO AI: Open AI which operates the AI algorithm used for providing MLO AI's services;Providers, partners and sub-contractors on behalf of MYLO AI;Analytics and search engine providers that may assist MYLO AI in improving the optimization and performance of the Service

Retaining Your Information

MYLO AI will only retain Your personal information for as long as necessary to fulfil the purposes it was collected for including, but not only, for the purposes of complying with legal, accounting, or reporting requirements. The retention period is determined based on the amount, nature, and sensitivity of Your personal information, the potential risk of harm from unauthorized use or disclosure of Your information, the purposes for which MYLO AI processes Your information and whether such purposes can be achieved through other means with accordance to any applicable law.

Use of Various Collection Technologies

Upon Your consent, We use various technologies to collect information from Your device and about Your activities while using the Service in order to improve and personalize Your online experience of the Service including by means of storing cookies to Your device. Please note that some of the technologies We use are necessary for using the Service and some are used to provide features of third parties.Please note that We cannot guarantee the proper performance and use of the Service, and therefore without permitting Us to gather information via such technologies, We will not be able to provide You Our Services and You will be requested to refrain from any use of the Service.During your use of the Service, third-party Services may store cookies to Your device, e.g. when some content of the Service is embedded from the Third Party Services. Please note that We have no control over these cookies and You should check such third party’s cookie policy.

Data Security

MYLO AI takes appropriate security measures for data security purposes to help prevent unauthorized persons from gaining access to Your personal information. However, no system can be completely secure. Therefore MYLO AI does not warrant that its services will be totally immune to any breaches of security and/or unauthorized access, including access to the data stored in the Service, although MYLO AI will contact You upon a breach of Your data security with accordance to any applicable law.MYLO AI inspects, from time to time, the data security of the Service and performs modifications and upgrades accordingly in order to keep the Service’s security. Nonetheless, MYLO AI will not be liable for any direct or indirect damage caused to You due to exposure of Your information by an unauthorized access to MYLO AI’s database and/or due to any negligence or act not controlled by MYLO AI.

Minors

We do not knowingly collect or solicit information from anyone under the age of eighteen (18) or knowingly allow minors to use the Service or any of Our Services. If we become aware that we have collected information from a minor without the consent of his/her parent or guardian, we will immediately remove such collected information and block his/her access to the Service and/or any of Our Services.

Email Updates

MYLO AI may offer to all its users to receive email messages and/or newsletters about updates, improvements and other user notifications regarding MYLO AI’s activity, including via emails and SMS (the “Mailings”).It is clarified that at any stage You will have the ability to opt out of receiving the Mailings by contacting MYLO AI and/or by clicking on a link available on the Mailings sent to You by MYLO AI

Changes to This Privacy Policy

MYLO AI may occasionally update this Privacy Policy. MYLO AI will notify You by sending an email to the email address You most recently provided MYLO AI and/or by prominently posting notice of the changes and will state at the heading of the Privacy Policy the date of change